Privacy Policy

Security America Mortgage Inc. (“Security America Mortgage,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, share, and protect information when you visit securityamericamortgage.com or interact with us in connection with a mortgage loan inquiry or application.

Security America Mortgage is a licensed mortgage lender (NMLS #355253). We are not a lead aggregator or referral service. When you submit a loan inquiry through this website, your information is reviewed by our own licensed loan officers, who may contact you to discuss your loan options.

Security America Mortgage is not affiliated with the U.S. Department of Veterans Affairs, the U.S. Department of Housing and Urban Development, or any other government agency. References to VA loan products on this website describe loan programs we originate as a VA-approved lender.

Information We Collect

We collect information from you in the following ways.

Information you provide directly to us. When you submit a loan inquiry, application, or contact form, we may collect:

  • Name, address, email, and phone number
  • Date of birth and Social Security number (only when required for a loan application)
  • Military service information (for VA loan applications)
  • Financial information including income, employment, assets, and debts
  • Property information, including the address of a property you are considering
  • Communications you send us, including comments, questions, and uploaded documents

Information collected automatically. When you visit our website, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type and operating system
  • Pages viewed, time spent on pages, and links clicked
  • Referring website or search query that brought you to our site
  • Device information

This automatic collection is performed through standard web analytics tools and cookies. You can adjust your browser settings to refuse cookies, though some features of our website may not function properly without them.

Information from third parties. With your authorization, we may obtain information about you from credit reporting agencies, employers, financial institutions, and other parties as part of evaluating your loan application.

How We Use Your Information

We use the information we collect to:

  • Process your loan inquiry or application
  • Verify your identity and the accuracy of information you provide
  • Communicate with you about your loan, our services, and related financial products
  • Comply with federal and state lending laws and regulations
  • Detect and prevent fraud
  • Improve our website, products, and customer service
  • Provide marketing communications you have consented to receive

How We Communicate With You

If you provide your phone number on our website, you consent to receive calls and text messages from Security America Mortgage at the number provided. Standard message and data rates may apply. You can opt out at any time by replying STOP to a text message or by asking the caller to remove you from our list.

If you provide your email address, you consent to receive emails from us about your inquiry, your loan, and related services. You can unsubscribe from marketing emails at any time using the unsubscribe link in any email.

Communications you have opted into may be transactional (related to your active loan or application) or marketing in nature. Transactional communications cannot be opted out of while you have an active relationship with us, because they are required to service your loan.

How We Share Your Information

We may share your information with the following parties, only as needed to provide our services or as required by law.

Service providers and business partners. We share information with third parties who help us provide our services, including credit reporting agencies, title companies, appraisers, insurance providers, document preparation companies, underwriting platforms, and IT vendors. These parties are required to handle your information only as needed to perform their services and to protect it according to applicable law.

Investors and loan purchasers. As is standard in the mortgage industry, your loan may be sold to or serviced by another financial institution after closing. Your information will be transferred to that institution as part of the loan sale or transfer.

Regulatory and legal disclosures. We may disclose your information to government agencies and regulators, including the Consumer Financial Protection Bureau, state mortgage regulators, the Department of Veterans Affairs, the Federal Housing Administration, and others, as required by law.

Legal process. We may disclose your information in response to a subpoena, court order, search warrant, or other legal process, or to protect our legal rights, defend against legal claims, or comply with applicable law.

Business transactions. If Security America Mortgage is involved in a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred as part of that transaction.

We do not sell your personal information to data brokers, marketers, or other third parties for their own marketing purposes.

How We Protect Your Information

We use administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of your personal information. These include encrypted data transmission, restricted access to sensitive information, employee training on data handling, and secure storage of physical and electronic records.

No security measure is perfect. While we work to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information, subject to legal retention requirements
  • Opt out of certain marketing communications
  • Withdraw consent for certain uses of your information

To exercise any of these rights, contact us using the information at the bottom of this policy. We will respond as required by applicable law.

Note that federal lending laws require us to retain loan application files and related information for specific periods after a credit decision is made. This means we may be unable to delete certain information immediately upon request, but we will limit how it is used and protect it according to law.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any third party site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this policy and, where appropriate, provide additional notice. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us.

Phone: (855) 701-2816 Email: info@securityamericamortgage.com 

For loan-specific questions or to update information related to your loan, please contact your loan officer directly.